211 calls up 26 percent due to flood-related inquiries
Omaha, NE – The United Way of the Midlands received 1,300 flood-related calls to its 211 line the first 12 days of this month. That's a 26 percent increase over normal call volume.
Jamie Moore is Vice President of Volunteer and Community Services for United Way of the Midlands. She says the majority of flood-related calls to 211 focus on two areas: general information about the flood, and when it might hit a particular area. Moore says they're also on rumor control, helping people to get correct information about the Missouri River flooding.
Moore says the 211 line has handled calls from 39 Nebraska counties and nine Iowa counties about the flooding.
The Missouri River is at 33.2 feet in Omaha as of Wednesday morning.