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Committee ends oversight of Nebraska benefits program

LINCOLN, Neb. (AP) — A legislative committee is ending its oversight of a Nebraska public benefits program that was once plagued by problems.

The ACCESSNebraska Oversight Committee made the announcement Thursday in a letter praising the work of the Department of Health and Human Services.

The ACCESSNebraska program helps residents apply for benefits such as food stamps and Medicaid. The program faced criticism for years because of slow call response times, processing delays and lost paperwork that made it difficult for people to apply for and renew their benefits.

The seven-member oversight committee says the service is now more productive and efficient, based partly on surveys of its users and employees.

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