Douglas County launches mobile app for requesting services, reporting issues

Nov 20, 2013

Douglas County residents have a new way to report issues to the county.

Douglas County's new "Citizen Connect" app.
Credit Katie Knapp Schubert / KIOS-FM

The county now has a mobile app, called “Douglas County Citizen Connect.” It’s similar to the city of Omaha’s website for smartphones.

Diane Wallace, IT Coordinator for Douglas County, says the same functionality to submit a request for information or services was added to the county’s website,

Wallace says when someone reports an issue through the application, the request goes directly to the department that will handle it, making the process more efficient.

Douglas County Citizen Connect can be downloaded from your phone’s application store. It cost the county $2,000 to set up.