OMAHA, Neb. (AP) — Blue Cross and Blue Shield of Nebraska says it mistakenly disclosed personal dental claims information in statements to more than 1,800 customers.
The company said Thursday that a printing error caused some dental explanation of benefits forms to be sent to the wrong customers. The forms reveal treatment and services that the insurer paid on a customer's behalf.
The company says an internal review found that 1,872 dental plan customers received mail statements that included another customer's name, member identification number and dental claim information. The forms did not disclose birth dates, Social Security numbers, or financial or employment information.
Blue Cross and Blue Shield of Nebraska says it sent notice to affected customers, and the mistake applied to less than ½ of 1 percent of its total membership.
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