Helping businesses better leverage their social media presence is just one goal of UNO’s Social Media Summit.
Dr. Phani-Taj Adidam is the Executive Education Professor of Business Administration at UNO. He says other issues that will be discussed include ways businesses can connect to their customers through social media, the concerns companies face with social media and ways to make communication between customers and companies run smoother.
"The company can be rest assured that their customers are happy and they are loyal. And that they are spreading good vibes about the company to other customers.”